Privacy Policy
1. Introduction
Company Name: Travelishq Tours LLP
Website: https://travelishq.net/
Travelishq Tours LLP (“we”, “our”, or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our travel services, website, and communication channels.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone Number
- Email Address
- Location (city/state)
b. Travel & Booking Information
- Travel preferences (destination, dates, budget)
- Passenger details required for bookings
- Passport details (only when necessary for visa or international travel processing)
- Hotel, flight, and itinerary requirements
c. Communication Data
- Messages via WhatsApp, forms, or email
- Travel inquiries and booking discussions
d. Technical Information
- IP address
- Device and browser details
- Website interaction data
- Timestamps
3. How We Use Your Information
We use your information to:
- Plan and customize travel packages
- Process bookings (flights, hotels, tours, visas)
- Provide travel assistance and customer support
- Share updates related to your trip or inquiry
- Improve our services and customer experience
- Maintain internal business records
4. WhatsApp & Communication Policy
If you contact us via WhatsApp or submit your details:
- You consent to receive communication related to your inquiry
- We only send messages:
- In response to your request, or
- As necessary to complete your transaction
We do not send unsolicited promotional or spam messages.
5. Sharing of Information
We do not sell or rent your personal data.
We may share information only with:
- Airlines, hotels, and travel partners (for booking purposes)
- Visa processing authorities (if required)
- Internal team members (sales, travel consultants)
- Trusted service providers (CRM, hosting tools)
- Legal authorities when required
6. Data Storage and Security
- Your data is stored securely on protected servers or trusted third-party platforms
- We implement appropriate security measures
- Access is restricted to authorized personnel only
7. Data Retention
We retain your data only as long as necessary to:
- Complete bookings and travel services
- Provide post-travel support
- Comply with legal and regulatory requirements
8. Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request the deletion of your data
9. Data Deletion Requests
To request deletion of your data, please contact:
📧 Email: [email protected]
We will process your request within 7–10 business days.
10. Cookies
Our website may use cookies to improve user experience and analyze performance. You can manage cookie preferences through your browser settings.
11. Third-Party Services
Our services may integrate with third-party platforms such as WhatsApp (by Meta), airlines, hotels, and travel partners. Your interaction with these services is governed by their respective privacy policies.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
13. Contact Us
If you have any questions regarding this Privacy Policy:
📧 Email: [email protected]
📞 Phone: +91 81043 41339
🌐 Website: https://travelishq.net/