Privacy Policy
1. Introduction
Company Name: G T Auto
Website: https://www.gtauto.in/
G T Auto (“we”, “our”, or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our automobile services, website, and communication channels.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone Number
- Email Address
- Location (city/state)
b. Vehicle & Inquiry Information
- Vehicle preferences (brand, model, budget)
- Buy/Sell car inquiries
- Service or repair requests
- Messages submitted via forms or WhatsApp
c. Communication Data
- Call records or inquiry follow-ups
- Messages exchanged via WhatsApp or forms
d. Technical Information
- IP address
- Browser/device details
- Website usage data
- Interaction timestamps
3. How We Use Your Information
We use your information to:
- Respond to inquiries for buying or selling vehicles
- Provide vehicle recommendations based on your requirements
- Coordinate test drives, inspections, or services
- Share updates related to your inquiry or transaction
- Improve our services and customer experience
- Maintain internal business records
4. WhatsApp & Communication Policy
If you contact us via WhatsApp or submit your details:
- You consent to receive communication related to your inquiry
- We only send messages:
- In response to your request, or
- As necessary to complete your transaction
We do not send unsolicited promotional or spam messages.
5. Sharing of Information
We do not sell or rent your personal data.
We may share information only with:
- Internal team members (sales, service, support)
- Vehicle owners/sellers (only when necessary for transactions)
- Trusted service providers (CRM, hosting tools)
- Legal authorities if required
6. Data Storage and Security
- Your data is stored securely on protected servers or trusted platforms
- We implement reasonable technical and organizational safeguards
- Access is restricted to authorized personnel only
7. Data Retention
We retain your data only as long as necessary to:
- Complete vehicle transactions or services
- Provide customer support
- Comply with legal requirements
8. Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request the deletion of your data
9. Data Deletion Requests
To request deletion of your data, please contact:
📧 Email: [email protected]
We will process your request within 7–10 business days.
10. Cookies
Our website may use cookies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.
11. Third-Party Services
Our services may integrate with third-party platforms such as WhatsApp (by Meta). Your interaction with these platforms is governed by their respective privacy policies.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
13. Contact Us
If you have any questions regarding this Privacy Policy:
📧 Email: [email protected]
📞 Phone: +91 9870706070
🌐 Website: https://www.gtauto.in/